Winning in Life Sciences

Critical Priorities for the CIO




A changing industry landscape and a dynamic healthcare market are placing a new set of challenges and expectation on IT. Deloitte has identified 10 priority areas for the CIO spanning IT effectiveness, IT efficiency and IT Capabilities. The successful organisations will be those which meet these IT challenges.

Key findings

The scale and breadth of the challenge facing life science companies are truly breathtaking. Health market and regulatory pressures, an even-higher hurdle for innovation, and declining R&D productivity are taking their toll on traditional business models. The industry is responding in a number of ways including moves towards new organisation models in R&D and Commercial, a drive to lean operations and an increase in M&A and licensing activity.

IT must also take a hard look at how it operates and decide if the current ways of working apply in this new world.

IT must:

  • Improve its effectiveness (i.e. structure, governance, core processes and metrics.)
  • Address its efficiency challenges to reduce its overall cost to serve without impairing business services or degrading delivery of its large change programmes
  • Deliver the new and improved capabilities, such as a flexible and secure infrastructure, a robust collaboration platform, an effective enterprise data management capability, strong authentication and access management and specific solutions in CRM/Key Account Management, Supple Chain and R&D.

The Deloitte UK & Swiss Life Sciences practice has the capabilities, assets and expertise to help your organisation meet these IT challenges. We have robust propositions and proven methodologies, supported by a wealth of execution experience across Life Sciences and other industries. We have the breadth and depth of professional skills to support your organisation.