Financial services

Constant change is the state of play for the financial services industry today. Getting close to the customer and anticipating their individual needs is key. At the same time meeting the complex regulatory environment, dealing with industry consolidation, market evolution and global financial volatility demand attention. To stay ahead, financial institutions realise innovation is vital. We look at how lasting revenue strategies can come from people, process and service innovations. 

Learn more about Financial Services offering.

Financial services podcasts

  • Optimising offshoring operations
    Warren Green, Fraser Ross and Commonwealth Bank’s Michael Harte discuss issues facing Australian financial institutions in the offshoring debate.
  • Branching out: how banking is changing
    Jeffrey Brown and Deron Weston discuss how banks are taking a cue from successful retailers, offering more flexible hours and a more customer-friendly environment.