Offshoring to support business growth and competitiveness

Rethinking staffing models

Offshoring has helped businesses in developed economies to solve skill shortages since the 1990s. As a high wage, high productivity nation, Australia cannot compete with wage costs in developing countries unless it looks at offshoring.   

New technologies are enabling a broader range of services to be readily offshored and delivered seamlessly overseas. It can take several years to prepare and execute offshoring programs, so smart business managers will develop offshoring strategies, even if the decision transfer work has not yet been made.

Much of the competition are offshoring, therefore to remain competitive Australian business cannot ignore these options.  

Section 3 of Where is your next worker? examines:

  • Rethinking staffing models
  • Policy opening the way with responsible leadership in the offshoring debate
  • Reflecting on the business opportunity
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Reflections on the business opportunities

  • How will you ensure your organisation is aware of offshoring opportunities?
  • What are you doing to help your people think creatively about offshoring? How could it transform your business or your people model?
  • What level of access and connections to offshoring countries are necessary for you to explore offshoring options?
  • How are you calculating the short-term and long-term costs and benefits of offshoring (including the tangible and intangible) impacts?
  • How will currency fluctuations and exchange rates change your appetite for offshoring? How easily could you change your strategy in response?
  • What impact would offshoring have on your staff’s learning and leadership development?

Population: Where is your next worker?


Recruiting talent early to overcome the skills gap
Recruiting graduates early in their education will help combat the looming demographic gap as the workforce ages and retires and the number of graduates in Australia decreases.  

Crowdsourcing workforce talent and skills 
Mass collaboration in our increasingly connected world creates opportunities for businesses to work outside traditional corporate and geographic boundaries and radically rethink how they access skills, including from ‘the crowd’.



Skilled migrants can support business growth
Australia won’t be able to produce anywhere near the number of skilled workers needed in the future, and there is now a widening gap between global demand for our exports and immigrants to help meet that demand.