The Deloitte Australian Banking Technology Report 2012

Shining the way

The Deloitte Australian Banking Technology Report, 2012

The future of technology is on

The second annual edition of the Australian Banking Technology Report focuses on three themes: customer centricity, operational excellence and the use of data to make fact based decisions. In each article within those sections, we articulate the issue and consider some solutions – always with a view to what’s different, and where the value can be gleaned.  

What’s it all about?

The current environment for banks is really complex. There is a lot more to do and to invest in than in previous years, and a lot less to invest with. Hence the sense for CIOs to have to turn on the head of a pin, keep the lights on, and shine the way! We consider ways to better manage:

The Customer

Operational excellence