Over the past year, we have helped Deloitte clients, our people, and society navigate an extraordinary level of complexity, along with the continuing rapid adoption of advanced technology. From the shifting economic and regulatory landscape around the world to the need to reimagine how organizations work in response to advances in Generative Artificial Intelligence (GenAI), business is operating in an environment characterized by an accelerated pace of change.

Deloitte works with public and private organizations and nonprofits to help solve some of the world’s most complex challenges with strategic thinking, innovative solutions, and swift action. As this report illustrates, while these are challenges that no organization can solve alone, together we can help advance progress. 

Guiding sustainable growth and technology-driven transformations

As the pace of change continues to accelerate, organizations should be agile when making important decisions that can help shape their future growth and resiliency. From integrating new technologies, to realizing greater efficiency in operational models, to adapting to changing regulations and talent needs, leaders stand at a multidimensional crossroads. In critical areas like AI and sustainability, the direction that leaders pursue will have a profound impact on their own organizations and their surrounding communities. At this important juncture, a broad range of experience and perspectives spanning markets, industries, and disciplines can help inform these decisions.

Guided by our Shared Values and culture, with a foundation built on the highest levels of quality, ethics, and integrity, Deloitte is helping clients navigate this landscape. We are supporting organizations as they refine and scale trusted GenAI solutions through Deloitte’s global GenAI incubator network and Agentic AI platform, Zora AI™ by Deloitte. We are also using AI tools to transform our internal operations and the way Deloitte serves clients, as well as enhance our people’s talent experience. In addition, we are helping organizations design and implement their sustainability-driven transformations, as we transform our own organization and advance toward Deloitte’s organization-wide net-zero by 2040 goal. Foundational to this is Deloitte’s commitment to put our purpose of making an impact that matters at the core of all that we do.

Bringing our stakeholders’ expectations to life

We measure and report on our organization’s impact in order to enable stakeholders to evaluate our progress. Throughout this report, we share examples of the significant impact Deloitte people make each day through the high-quality services they provide. 

Our growth trajectory is powered by Deloitte’s over 470,000 people around the world and the depth and strength of our multidisciplinary model, which brings together our tremendous breadth of experience to address the challenges facing business and society. We are proud of Deloitte’s continuing recognition as a leader across capabilities, industries, and regions, and as the world’s most valuable and strongest commercial services brand. We are privileged to have the trust and confidence of Deloitte clients—and we are dedicated to earning that trust each day as clients turn to Deloitte with their heart-of-the-business matters.

Given the size and scale of our organization, along with our distinctive culture, we are well positioned to continue building on Deloitte’s 180-year history of making an impact that matters. As we work together with a broad range of stakeholders to move society forward, we see a bright future ahead.