Does your organisation want to reduce costs, improve customer service, increase operational flexibility, co-ordinate information technology systems, promote globalisation or realise merger synergies?

In many organisations, transaction processing and other support services are carried out from a number of different locations, performing the work in a variety of ways. Shared services allow organisations to strip out the lower value transaction activities, standardise processes, and relocate people and technology to a single site, where the work is re-engineered to world-class standards.

We can help your organisation with shared services initiatives by:

• Undertaking feasibility studies and preparing business cases
• Negotiating and establishing service level agreements
• Ensuring your organisation has the structure, processes and technology to support the implementation of a shared services initiative
• Helping your organisation to deal with the people and change issues involved
• Managing risks associated with a shared services initiative

Our team can help you reduce back office function costs, improve customer service, and promote efficiency throughout your organisation, through the establishment of a shared services centre.