People & Change consults on the full spectrum of HR issues impacting an organisation’s ability to realize and sustain optimal people performance, productivity, and profitability – particularly in the midst of extraordinary change. People & Change is divided into smaller service lines, including:

Change, Leadership & Learning
Change, Leadership & Learning helps clients to lead and sustain change initiatives in order to improve performance. Change initiatives include mergers and restructurings, regulatory programs, new strategy, workforce transition, new market focus, and technology/process transformations. Services include:

• Corporate change - organisational transformation/corporate culture
• Technology and process adoption
• Learning & development
• Communications
• Knowledge management
• Leadership, Coaching & Development
• People Dimension of Sourcing

HR Operations & Technology
HR Operations and Technology advises clients on how to maximize the efficiency and effectiveness of their HR service delivery model and operation of the HR function, ranging from process design to self-service applications and enabling technologies, and considering insourcing, outsourcing, and offshore solutions. Services include:

• HR Service Delivery
• HR Operations and Process
• HR Systems
• HR and Employee Portals
• Business Case Development

Organisation & People Performance
Organization and People Performance Aligns people strategies with business strategies to address the people-related factors affecting an organization’s success.   This service line employs performance analytics, a new type of business intelligence that ties human capital management to financial performance. Services include:

• Talent management
• Performance analytics
• Organizational design
• Workforce strategies
• People sourcing
• Virtual workforce management
• People Effectiveness
• Sales force effectiveness