Deloitte has started offering services in the direction of Human Capital since August 2004. Before the service line has been established locally, diverse HR projects had been run under an umbrella of a Business Process Reingineering Service Line.

Deloitte offers now the Human Capital Service Line in Kazakhstan, having expertise in international innovative human resources management tools tools as well as knowledge of the local market specific conditions. HR Services we provide:

Strategic human resources management:

• Development of an HRM concept
• Optimization of existing concepts
• Implementation of Management by Objectives (MBO) approach
• Implementation of a competency model

Selection and hiring:

• Implementation of HR planning tools
• Evaluation of candidates (interviewing, psychological testing)
• Development and implementation of assessment centers

Training and development:

• Conduction of a training needs analysis
• Implementation of a knowledge management system
• Succession planning

Performance management:

• Development of appraisal systems
• Optimization of existing appraisal systems

Compensations and benefits:

• Strategy and policy of incentive programs
• Salary benchmarking analysis

Change management:

• Organizational culture management
• Organizational design and development
• Development of job descriptions
• Adaption of HR policies of international companies to local conditions