Our Enterprise Risk practice can help you understand business risks, determine acceptable levels of exposure, implement controls, and provide ongoing measurement and monitoring of the risk environment and compliance. See how we've helped our clients.

Airport authority repositioned for system take-off
When a large not-for-profit airport authority invested $12 million in a sophisticated Enterprise Resource Planning (ERP) system a few years ago, their expectations were high. The anticipated benefits would more than outweigh the significant cost: improved processes, increased productivity, and greater efficiencies.

Cott outsources internal audit
Cott, the world’s largest supplier of retailer brand carbonated soft drinks, places great emphasis on value: providing it and getting it. When Cott engages the services of outside consultants, you can bet that a meticulous cost/benefit analysis has preceded that decision. That’s why Cott’s controller, who was considering outsourcing alternatives to set up an internal audit function, turned to Deloitte.

The Economical Insurance Group: Internal audit now part of business strategy
Turnover was high in the internal audit department of The Economical Insurance Group, one of Canada’s largest property and casualty insurers. High performing employees migrated to other departments, while less successful ones moved out. The department was looking for new staff — again.

Engineering firm needs a billing system that delivers
When an organization relies on IT applications to manage the customer service, billing, and back-office processes that deliver revenue, we’re talking about mission-critical systems. An engineering firm recently found itself in a systems implementation dilemma that could have produced significant negative consequences to the operations if it was not quickly resolved. At 60% over capacity, the legacy billing system was badly strained, but the new system being tested was demonstrating considerable errors. Business stakeholders, senior management, and the Board of Directors were very concerned.

Global mining company makes business case for corporate reporting
When the business you’re in impacts the environment, demonstrating proactive management of the risks and consequences of your activities with a public report can have tremendous upside. But if you’re not doing as much as your competition, it can also have a significant downside.

Assessing risk of an inactive mine aids EHS and fiscal planning
Ownership of some assets—like a large, complex inactive mine—brings with it unique responsibilities. When no longer in use, a mine can’t be decommissioned like a navy freighter or mothballed like an obsolete factory. It can’t be relocated, and if there is any possibility that operations will resume at some point, it can’t be completely shut down.

Leading insurer sees technology results at last
The promise of technology doesn’t always deliver. That’s what one of Canada’s leading property and casualty insurers learned recently, when they engaged contractors to build a broker-facing web portal to ease paperwork traffic. Halfway into the two-year, multi-million program, they found themselves over budget…with no solution in sight. Faced with a decision to pull the plug or salvage the project, the sponsor asked, “Can it be saved? What do we need to do?”