Our Enterprise Portal Services creates a platform for one-stop access to all the information assets of your enterprise. Using a standard Web browser, people can easily find and use exactly the data, applications and business processes they need:

• Accountants can review audit trails.
• Engineers can find product documentation.
• Marketers can segment and analyze sales.
• Customers can check on shipping status.
• At the top of the organization, management can pull up a consolidated 360-degree view of operations.

To achieve this, our technologists and functional business specialists work with you to assess your business processes, communications mechanisms and information needs. Then we design and implement a solution that allows you to use many of the systems you already have, precluding the need for a lengthy, expensive information technology (IT) system migration.

Starting Points

Getting started usually involves preparing the underlying IT architecture and then piloting the enterprise portal in select business functions.

We’ve made this easier by developing proprietary portal content for the finance, sales, human resources, IT and corporate tax business functions. An initial focus on one or more of these areas gives you a chance to see tangible benefits with minimal investment.

Using your Web browser, you can view and evaluate samples of each of these views running on a portal platform. Please contact us to arrange for a free demonstration.

Business Process Improvement

Before automating any business process, we help you make sure the process works. Using IndustryPrints, our proprietary leading-practice process models, we document your existing processes in detail. Infrastructure activity such as human resources, business planning and finance are documented, along with more industry-specific functions such as product research and marketing, customer service and maintenance. In some cases we also can describe the processes that occur between two or more trading partners.

Then we identify where the enterprise portal can support particular processes, and build that into the implementation for a clear vision and purpose.

Consolidation

Because an enterprise portal links disparate data and applications, such as customer relationship manangement (CRM), enterprise resource planning (ERP) and legacy, it’s a relatively fast and economical alternative to migrating multiple systems onto one platform. And the familiar Web browser eliminates the need for multiple interfaces.

You’ll realize greater efficiency from your technology infrastructure, improved transparency and accountability, and personalized round-the-clock access to a broad variety of resources.

Secure Technology Integration

An enterprise portal gives you control over who sees what. We help you to define appropriate access for your customers, employees and other stakeholders. We work with you to integrate disparate security systems so that users need only a single identification (ID) and password to access whatever they need.

Meanwhile, secure networking will help you identify vulnerabilities, detect intrusions, respond to incidents and monitor threats.

We also are experienced with a variety of technologies to suit your platforms, budget and overall needs. These can include e-CRM, e-Procurement, enterprise application integration (EAI) and security technologies including smart cards, biometrics, cryptography, firewalls and virtual private networks.

Change Management and Governance

Because an enterprise portal can change the way people do business, we involve users from the beginning. We conduct user surveys and focus groups, craft communications, conduct "train the trainer" classes and establish a feedback loop to act upon user suggestions.

We also create an organizational structure for managing the portal, including roles and responsibilities, usage guidelines and performance measures. Drawing from our library of portal governance templates, we help you develop processes for ongoing content development, quality assurance, documentation and risk management.

Sarbanes-Oxley Compliance

An enterprise portal can effectively centralize financial information, making it easier to comply with Securties and Exchange Commission (SEC) and other global regulations. But an enterprise portal can go beyond facilitating regulatory compliance. It also can help you:

• Improve planning, forecasting and budgeting
• Manage records and documents
• Enhance control monitoring, analytics and decision-making

The result will be a level of transparency that can benefit both business needs and watchful regulators.