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Collaborative Commerce

Companies are becoming less vertically integrated as they face challenging market realities, worldwide competitive pressures and the demand for better results. They shift activities they performed in the past to trade partners in the value chain. Our collaborative commerce solutions include sharing business processes, decision making, workflow and data.

Collaborative Commerce is a set of techniques that allow an organization to better manage their trade partner system — the extended enterprise. It consists of cross-company capabilities — focused on key competitive capabilities — that use new technologies to deliver improved sharing of business processes, decision-making, workflow and data with key trade partners.

Key business issues
Companies better able to manage this complex, extended system and process dynamics can derive a number of competitive advantages:

  • Improved revenue attainment;
  • Decreased service costs;
  • Faster cycle times;
  • Improved working capital and inventory efficiencies;
  • Increased customer satisfaction;
  • Streamlined operations;
  • Enhanced flexibility and responsiveness;
  • Rapid, reliable fulfillment;
  • Improved planning through better system visibility.

To address these business issues, solutions include:

  • Business goal definition  Development of the business case and prioritization of company needs;
  • Trade partner on-boarding  Enrollment and on-boarding of appropriate trade partners;
  • Process print  Collaborative commerce process design;
  • Program management map  Workplan and program management structure;
  • Infrastructure components  Technical architecture and software.
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