With the outsourcing and offshoring frenzy in high gear, some companies think success is just a matter of choosing a decent vendor, negotiating hard, and then throwing the business over the wall. Not surprisingly, that doesn't work very well.

Deloitte member firms strive to make their clients' outsourcing processes as easy and seamless as possible, by leveraging solutions that integrate strategy consulting, program management, change management, human capital, tax, real estate and global sourcing.