The need for specification, capture, measurement and interpretation of appropriate performance indicators are integral to the new accountability regimes, both internal and external, which apply to healthcare providers.

Through our extensive work with New Zealand based purchasers and providers, and through our international network, we have extensive experience of:

• Specification of appropriate performance indicators
• Design of systems to capture appropriate data
• The audit and interpretation of performance measures

Costing Modeling and Management

With huge pressures on the resources available to purchase an increasing array of health services, means that focus on costs is inevitable. Further, with increasing trends to contestable purchasing, an understanding of costs and cost behaviour is imperative if sound pricing strategies are to be developed.

We have extensive experience with the costing of health services, ranging from commercial and clinical support services, long stay care, inpatient and ambulatory care. We also have significant experience with the design and development of costing models, costing and feeder systems and the collection and validation of cost data.

Evidence Based Decision Support

In today’s environment, decision making relies on a raft of information covering facets of financial, people and systems performance. Deloitte has assisted clients in a range of health delivery settings to:

• Undertake surveys to collect supporting information for the decision process
• Design and implement operational key performance indicators
• Benchmark facilities with others to compare performance
• Right size facilities for redevelopment case
• Develop effective business cases to gain Board and Ministry of Health support, if required

Contact Rodney Jones for more information.