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Customer and Market Strategy
Deloitte Consulting LLP

Simplify, simplify, simplify — and just when you think things are simple enough, simplify again. For every effort to create a compelling customer experience should begin with the fundamental understanding that what your customers really want is ease in buying and using your product. Such ease translates into a positive experience with your company and, in turn, into dollars added to your bottom line.

Using Pricing to Unlock More Merger Value

Leveraging New Media
While campaign managers have embraced the reality of new media, many corporate marketers continue to use outdated technologies. Explore how private organizations can borrow a page from the political playbook.

Using Pricing to Unlock More Merger Value

2008 Marketing Outlook Survey
The annual CMO Council survey sponsored by Deloitte Consulting and Marketo provides insight into the top strategic priorities for 2008.

Grow Your Profits by Managing Prices

Beyond CRM and 311: Strategies for Improving Government Services
Governments worldwide face a growing gap between the level of service citizens expect from government and what they believe they're actually getting. Read more in this CIOPublic article.

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