Insight, Execution, Results

Breakthrough performance requires a unique combination of innovative thinking and disciplined follow-through. Our Strategy & Operations practice works together with senior executives to significantly help improve the performance of their businesses - and to choose the right course of action, fusing together executable strategy, operations and technology.

What We Do

• Corporate Strategy – setting a company’s overall direction. Understanding market dynamics and how to win. Making resource decisions that drive the strategy.
• Customer and Market Strategy – creating profitable growth. Improving customer experiences, marketing effectiveness, pricing, sales performance, and service.
• Mergers & Acquisitions – M&A start to finish. Defining the role of M&A in top-line strategy. Evaluating candidates and transactions. Delivering expected benefits from “Day One.”
• Supply Chain – getting the right products to the right place at the right time. Streamlining operations and improving performance across the entire supply chain.
• Financial Management – more than numbers and greater than controls. Advising executives on how to maximize value and efficiency of finance to shareholders and the capital markets.
• Performance Improvement –  increasing profits. Redesigning processes and operations to reduce costs while improving performance.
• Business Information Technology Strategy –  making IT investments matter. Aligning IT with corporate strategy and enabling IT to deliver significant value.

Results That Make a Difference

• Innovation for top-line growth. When a giant pharmaceutical company said it wanted to supercharge its innovation processes, we knew our work would be critical. Building on practices from The Innovator’s Solution, the best-selling book by Michael Raynor of Deloitte Research and Clayton M. Christensen of Harvard Business School, we helped the company create a fresh approach to sustaining growth and the power of potentially disruptive innovations.
• 1 + 1 = 3. One of the world’s largest computer companies was considering a multi-billion dollar acquisition – and wanted to confirm the two companies would be a great fit. We developed an approach to integration planning, before the deal was even done, so the company would emerge as a more powerful competitor.
• Changing the wheels on the bus. A national transportation company in the United States was struggling with an antiquated operating model. Working with the new CEO, we created a new route structure and pricing strategy. We coached the management team in making the operational changes necessary to improve performance. The company is profitable for the first time in years.