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Consumerism Spokespeople
2008 Survey of U.S. Health Care Consumers
Bill Copeland

Bill Copeland 
National Managing Director, Life Sciences & Health Care, Deloitte Consulting LLP
Bill has more than 24 years of experience in the managed care industry serving more than 50 health plans in 40 different markets. He specializes in providing strategy, operations, turnaround and merger and acquisition services. Bill has experience working with some of the Deloitte U.S Firms' largest health plan clients and on some of the most complex engagements in the health plan sector. Full bio. 

Paul Keckley

Paul Keckley, Ph.D.
Executive Director, Deloitte Center for Health Solutions
Paul H. Keckley, Ph.D., is the executive director of the Deloitte Center for Health Solutions. He provides strategic guidance on the development of Center research and thought leadership. Paul has more than 30 years of experience in academic medicine and the private sector. He is highly regarded for his knowledge of health care economics, health policy and trend analysis. Prior to joining Deloitte LLP, Paul served in several key roles at Vanderbilt University. Full bio.

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