In recent years, the role that consumers play in the U.S. health care system has become a prominent theme as employer- and government-sponsored insurance programs promote consumerism and policy makers focus attention on healthier lifestyles and more prudent use of the system.

This research study by the Deloitte Center for Health Solutions, part of Deloitte LLP, provides an important and timely perspective on health care consumerism. It features a comprehensive assessment of consumers’ behaviors, attitudes and unmet needs related to health, health care and health insurance.

Explore the content below to learn more about our findings.

Press contact:
Marykate Reese
Center for Health Solutions
Phone: +1 203 708 4269
E-mail: mareese@deloitte.com

“93 percent of respondents say they aren't adequately prepared financially for future health care costs”

- 2008 Survey of Health Care Consumers

Find more stats in the Fact Sheet Library

Executive Summary: 2008 Survey of Health Care Consumers
The study found many U.S. consumers want major changes in health care design and delivery with implications for providers, health plans, life science companies, policy makers and employers.

Press Release: U.S. Consumers Want Major Changes in Health Care Design, Delivery
Study measures consumer attitudes, behaviors and unmet needs of health care system. Health care seen as key issue in upcoming presidential election.

Fact Sheet Library: 2008 Survey of Health Care Consumers 
Explore a reference library of brief snapshots and statistics on consumer desires, needs and habits as well as the health care issues that are impacted by their behaviors.

Overview: Survey Methodology
Understand the strategy and methodology behind the Survey of Health Care Consumers.