Today, many government policymakers face a conundrum. On one hand, they understand that information technology has great potential as a tool for cutting costs, improving government services, and transforming government. On the other hand, in the wake of tight budgets across all levels of government  — and historic budget shortfalls at the state level in the US — there is precious little money available for making the upfront investment required to digitize services and operations.

The lack of money to fund productivity-enhancing IT initiatives not only removes one of the best means policymakers have at their disposal for taking the cost out of government, but it could also slow — or even derail — the fledgling effort to build digital government.

What are the best opportunities for using technology to reduce operational costs? How do you squeeze savings from current IT budgets? Where are the greatest savings likely to come from? These are just a few of the important questions that are address is in this study by Deloitte Research, which is the first of a two-part series on IT value in the Public Sector. Learn more from the PDF file attachment below.

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Operating through a network of research professionals, senior consultants, academics and technology partners, Deloitte Research delivers innovative, practical insights companies can use to improve their overall business performance. Through its in-depth publications, surveys, reports and commentary, Deloitte Research identifies, analyzes and explains major issues that drive today's business dynamics and shape tomorrow's marketplace.