This new study introduces many of the concepts of Health and Human Services service integration, describing in detail how it can help states deliver services more efficiently and effectively; identify fraud, waste and other avoidable costs; and allocate resources where they will do the most good. The book then helps agencies understand where they are on the roadmap of service integration, where they want to go, and how to get from here to there. It also points out common pitfalls and provides suggestions to help agencies avoid trouble along the way.

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