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A formula for success: Driving results with application management
A formula for success

As businesses move beyond multi-year Enterprise Resource Planning (ERP) implementations and other major IT investments, application management is steadily becoming one of the key ways that companies are leveraging information technology to continuously deliver business value. In fact, application management is no longer considered a mere cost of doing business; instead, it has become a key enabler for improving a company’s performance and results.

A formula for success: Driving results with application management, is a Deloitte report that examines the top trends and challenges in this growing and dynamic sector. It offers practical advice to help today’s executives get the most from their investments in application management, which now encompasses everything from change request management and solution integration to quality management, performance monitoring, training and more.

The report highlights the seven key elements of effective application management: strategy, organization, financials, talent, processes, technology and service delivery. It also describes how leading organizations are building capabilities in each of these areas to boost their business performance and results.

The insights are drawn from Deloitte’s extensive experience in helping companies around the world improve their application management capabilities, and from a DTT Application Management Services Group Survey of application management organizations around the world that was completed in the first quarter of 2007.

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A formula for success (5984 KB)
Driving results with application management (28 pages)

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Source: Deloitte & Touche LLP - Canada (English)

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