The fourth annual Offshoring Study examines offshoring trends in the financial services industry. This study from Deloitte Research, was based on interviews with 36 global financial services institutions - including 6 of the top 10 by market capitalization.

The study’s key findings include:

• Offshoring activity continues to expand, but efficiency and optimization challenges are growing as the practice of offshoring matures.
• The offshore headcount has doubled since 2006, with an average of 6 percent of total headcount now employed offshore. Over half of financial institutions surveyed are now saving more than 40 percent for each process offshored.
• The majority of financial institutions interested in offshoring have now built-out their capabilities and have turned their focus towards optimizing these operations and finding efficiencies.