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Hospitality industry faces uncharted territory

Rising operational costs coupled with inflation may lead the Tourism, Hospitality & Leisure industry into uncharted territory but Deloitte offers in-depth analysis of challenges, opportunities and trends to help guide businesses through the year ahead. Read more.

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Deloitte Ranks Europe's 500 Fastest Growing High-Tech Firms for 2003 December 8, 2003 London, December 8, 2003 — The full list of Europe’s 500 fastest-growing technology companies was announced tonight during the 2003 Deloitte EMEA Technology Fast 500 award ceremony for chief executives in the Natural History Museum, London. Deloitte also released the 2003 Technology Fast 500 Europe Report, a comprehensive analysis of the business trends and background statistics of the winning companies and a summary of the key concerns and expectations of sector CEOs.

The programme covers public and private technology companies from 21 European countries, and is...

Frosted Christmas? November 25, 2003 London, November 25, 2003 — A shift in European consumer confidence and optimism will drive reduced spending levels for Christmas 2003, according to Deloitte’s 5th annual consumer survey of Christmas spending. Based on response from almost 5,000 consumers across six EU markets, for the first time since 1998 consumers are prepared to spend less at Christmas time this year than they did in the previous year. The European anticipated average spending is €706. The survey identifies four key consumer trends:

Consumers are cautious about spending this year  Some 38% of European...

Social, Environmental Performance To Significantly Influence Investment Decisions 2003-2006 November 6, 2003 Brussels, 6 November 2003 — A new survey published today by CSR Europe, Deloitte and Euronext reveals that social and environmental performance is on course to become a significant aspect of mainstream investment decisions within the next three years. The survey (see Survey Note below), "Investing in Responsible Business," shows that a majority (52%) of fund managers and analysts and 47% of investor relations officers (IROs) agree that this trend will soon become a reality.

Six out of 10 fund managers and analysts say they...

Road User Pricing Could Help Ease and Manage International Traffic Congestion November 4, 2003 New York, November 4, 2003 — It’s no secret that people around the world are choking on traffic gridlock. A new study from Deloitte, "Combating Gridlock: How Road User Pricing Can Ease Congestion," however, suggests a possible remedy: pricing road use in the same way as utilities, food and other goods. The study details the success road user pricing has achieved in reducing congestion in London, Singapore, Oslo and other global cities.

According to the study, the number of road users and motor vehicles is increasing faster than new...

Deloitte and Smith Travel Research Form Global Alliance October 29, 2003 Hendersonville, Tennessee and London, October 29, 2003 — Smith Travel Research (STR), the recognized leader in North American lodging industry performance benchmarking, and Deloitte, the market leader in hotel performance metrics outside North America, announced that they have formed an alliance to jointly develop new benchmarking analysis for the industry.

Initially, STR and Deloitte will work together to provide the global hotel industry with ad-hoc international HotelBenchmark performance reports. These reports will be developed along the lines of the well known, current TREND report format that STR offer predominately to the...

Holiday Shopping Back By Popular Demand October 21, 2003 New York, October 21, 2003 — A shift in consumer confidence and optimism will be driving improved spending this holiday season, according to Deloitte’s 18th annual consumer survey of holiday retail spending. According to the more than 17,000 responses collected, shoppers point to a total holiday retail spending climb over 2002. Deloitte expects non-auto holiday sales to increase in the six to seven percent range. The survey identified four key consumer trends:

  • Consumers say they are optimistic about spending.  For the first time since 2000, consumers are willing to spend more this year than they did...
Why Are U.S. COOs So Positive, Yet Their Japanese Counterparts So Glum? Deloitte Survey Finds COO Views Vary on Economy, Their Jobs October 20, 2003 New York, October 20, 2003 — What’s going on here? While 79 percent of chief operating officers in the U.S. expect the country’s economy to improve over the next year, only five percent of their Japanese counterparts feel that way about their own country’s business outlook. And as Japanese COOs worry most about the economy, their German equals express most concern about their country’s political environment. Meanwhile, COOs outside the U.S. say the U.S. political environment worries them the most.

Those are some of the findings of a Deloitte global survey of more than 600 chief operating officers in 16 countries worldwide. The...

Statement on Behalf of Deloitte & Touche Singapore October 17, 2003 Singapore, October 17, 2003 — In the long-running Barings case, the High Court today re-enforced its earlier finding that officers of Barings Bank, rather than Deloitte & Touche Singapore, were responsible for the failure to detect the fraudulent trading by Nick Leeson which ultimately brought about the collapse of the bank in 1995.

Of the £791 million lost by Leeson, Mr. Justice Evans-Lombe's latest ruling means that Deloitte & Touche Singapore is responsible for approximately £1.5 million.

At a further hearing to be scheduled for later this year the firm will contend that the Court should order the liquidators of...

Cultural Revolution Needed Within the European Retail Banking Sector October 16, 2003 London, October 16, 2003 — The European Banks research team of Dresdner Kleinwort Wasserstein (DrKW), the investment bank of Dresdner Bank AG and professional services firm, Deloitte have released a joint study, "Retail is in the Detail: How financial institutions can grow revenue in the 21st century," into the retail banking markets of Europe, which draws on an extensive survey of senior management at European retail financial institutions.

The report forecasts that the next five years will be particularly...

Deloitte reports a 21 percent increase in global annual revenues, to US$15.1 billion October 1, 2003 New York, October 1, 2003 — Deloitte Touche Tohmatsu, the global professional services organization, announced today its tenth consecutive year of annual growth, with combined worldwide revenues from its member firms totaling US$15.1 billion, a 20.8 percent increase over FY2002 revenues of US$12.5 billion. Additionally, the global organization announced the launch of the new brand name “Deloitte” to highlight the value of its multidisciplinary organization. Today’s change means that the firms known in various national and global markets as Deloitte Touche Tohmatsu, Deloitte & Touche, and Deloitte Consulting, while retaining their local legal...
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