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New Deloitte study suggests to governments: "Customer-centered transformation can reduce costs, improve effectivness" April 29, 2008 Washington, D.C., April 29, 2008 – Governments face growing pressure to improve the customer experience for citizens accessing public services, according to a new Deloitte report titled One size fits few: Using customer insight to transform government.  

Leading businesses have trained people to expect high quality, personalized services—standards that citizens are now applying to government. At the same time, governments around the world are confronting significant short- and long-term fiscal pressures—from managing...

Deloitte international Student Business Forum gathers future business leaders March 25, 2008 New York, March 17, 2008 – Businesses around the world must look beyond local borders for future leaders. This, according to Deloitte Touche Tohmatsu from the second annual Deloitte international Student Business Forum (SBF), held at the IMD Business School in Lausanne, Switzerland.

Students from across the Europe, Middle East and Africa (EMEA) region gathered for this three-day development event, hosted by Deloitte member firm leaders, the IMD faculty and other business leaders. The program challenges students to work in diverse team situations on a...

Deloitte LLP releases white paper on risk intelligence in the Technology, Media & Telecommunications industries March 12, 2008 New York, March 10, 2008 — Technology, Media & Telecommunications (TMT) industry boundaries are vanishing and formerly distinct sectors are coalescing. As TMT companies increasingly foray into new territory — untested markets, uncertain alliances, unfamiliar products — the risks facing them multiply exponentially. A new Deloitte LLP white paper, Urgent Convergence: Fostering Risk Intelligence in the TMT Industries, offers a framework for identifying and managing these issues, and the authors are available for...
Forum of firms announces names of networks gaining full membership February 27, 2008 New York, January 22, 2008 — Deloitte and fifteen other international networks of accounting firms reached a new milestone in their commitment to audit quality by becoming the first full members of the Forum of Firms. These international networks, whose member firms perform transnational audits, have implemented a globally coordinated quality assurance program, committed to the use of International Standards on Auditing (ISAs), and met other quality and ethics requirements.

Read the full release or 

World's top 250 consumer products companies achieve sales over $2.64 trillion, according to Deloitte study February 13, 2008 NEW YORK, February 13, 2008 – Total sales for the Top 250 consumer products companies exceeded $2.67 trillion in fiscal 2006, according to the inaugural Global Powers of Consumer Products Industry report from Deloitte. According to the report, sales grew by 8.5 percent for the year, although 16 percent of the companies actually experienced declining sales. Over a quarter (28 percent) of total sales were concentrated among the 10 largest companies, which reported combined sales of $751 billion. These companies grew slightly more than the average, at 8.6 percent, and were particularly strong when it comes to turning sales into profit. The Top...
Jim Quigley offers keynote speech at awards ceremony honoring SEC chairman and EU commissioner February 1, 2008 Washington, D.C., February 1, 2008 – James H. Quigley, global CEO Deloitte Touche Tohmatsu, recently remarked on the progress and significant cooperation between the United States and the European Union in facilitating barrier free investment. In particular, he noted the significant achievements in developing a global financial reporting language.

Quigley delivered the remarks while serving as keynote speaker at the European-American Business Council’s recent Atlantic Leadership Award ceremony. The award, presented to U.S. Securities and Exchange Commission Chairman Christopher Cox and European Union Commissioner for...

Mumbai enjoys highest absolute revPAR in Asia Pacific for 2007 February 1, 2008

Growth across Asia was fuelled predominantly by markets in the South – in particular India – according to year-end 2007 results from the HotelBenchmark™ Survey by Deloitte. Overall, revenue per available room (revPAR) increased 12.4 percent across Asia Pacific to reach US$95.

Hotels in South Asia saw the strongest performance with growth rates for both average room rates and revPAR exceeding 26 percent. India was the major contributor, with strong economic growth – especially in the manufacturing and IT sectors – leading to a boom in business travel. With such high demand, hoteliers in Mumbai were able to push their rates up by...

Fourth year of double-digit revPAR growth for Middle East hotels January 28, 2008

The Middle East hotel industry is still one of the fastest growing regions in the world according to year-end 2007 results from the HotelBenchmark™ Survey by Deloitte. Out performed only by Central and South America, the Middle East saw revenue per available room (revPAR) grow 17.0 percent exceeding both Asia Pacific and Europe.

The region also enjoyed its fourth year of double-digit growth. Average room rates were the main driver up 11.4 percent to US$151 while occupancy increased 5.0 percent to 71.6 percent.

Across the Middle East there were stark contrasts in performance but Jordan, Oman and Egypt were the true...

Business leaders urged to take part in greater public-private cooperation to strengthen public governance January 25, 2008 Davos, Switzerland, January 25, 2008 – A group of prominent World Economic Forum business leaders today issued a call to their peers to join collaborative efforts to strengthen public governance frameworks and institutions as a core element of their approach to corporate citizenship.

John Connolly, global chairman, Deloitte Touche Tohmatsu, said, "Public governance is a global issue. No longer can businesses, governments, or non-governmental organizations afford to act independently of each other - the stakes are just too high. Only through a combined effort can we achieve economic growth, sustainability, and create an opportunity for...

Jim Quigley officially appointed new co-chair of the Transatlantic Business Dialogue in Davos January 25, 2008 Davos, Switzerland, January 23, 2008 – The TransAtlantic Business Dialogue (TABD) will meet in Davos during the annual World Economic Forum to determine their priority policy agenda for 2008. The chair role on the U.S. side will pass from Michael Klein, Citigroup’s chairman and co-CEO, Markets and Banking, to James Quigley, CEO of Deloitte Touche Tohmatsu.

Against a backdrop of slower economic growth, the business leaders will concentrate on ways to maintain an open investment climate, balance security and open trade, and reduce regulatory barriers. The U.S. and EU markets make up 60 percent of global GDP and generate more than US$3.75...

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