Contact: Melinda Loew
Deloitte
Media Relations
02 9322 7146

Deloitte.com has been recognised as the global leader for professional services websites and was one of the only two sites to pass Forrester’s web site review, Best & Worst of B2B Website Design 2006, which evaluated the customer experience of major business-to-business (B2B) sites.

The Forrester report noted that professional services edged out all other B2B categories “bolstered by the strong performance of Deloitte.com”.

The report evaluated sites in four industry sectors: financial services, logistics, software, and professional services industries. In total, 300 websites across 22 industry categories were evaluated on five criteria: website performance, global navigation; global consistency; local relevancy of culture and country; and language support.  

Ryf Quail, Deloitte Asia Pacific Regional Director eMarketing & CRM, said the accolades were great recognition of Deloitte’s effort to set and be recognized as the ‘standard of excellence’. 

“Australia is playing a strong role in the development and management of Deloitte.com.  The results really reflect the ability of the global and member firm eMarketing professionals to work cohesively together as a team to deliver a top notch global standard,” Ryf said.

“All the members of the eMarketing team and the Deloitte.com community across member firms worldwide should be congratulated on their consistent approach to useability and content.”

Ryf said Deloitte’s website had clearly distinguished itself from its competitors within professional services, garnering a score of 27 compared to McKinsey (10), Bain & Co (2), and Boston Consulting (1).

“The firm’s global approach has clearly assisted our rating as global industry leader for professional services websites.”

Please see below for full media release.