Juin 2006

The worldwide market for financial services is evolving rapidly, and is likely to look very different by the year 2010. This study from Deloitte Research identifies major market drivers and operational challenges that financial institutions will likely face over the next four years and pin-points the strategies and practices recommended to create the ‘Hallmarks of Success’.
The key drivers and challenges include:
Market drivers:
- New asset classes: changing the center of gravity
- Aging population: turning silver into gold
- Payments: P&L pain or pride
- Emerging markets: opportunities, but not guarantees
Operating challenges:
- Offshoring: releasing the value
- Internal control: a springboard to improved operating performance
- The struggle for growth: process and service innovation provide the keys to sustained performance and enhanced customer relationships
- Mindset matters: tax, accounting and financial reporting

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