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Government leaders are being told that they are too resistant to change and often sluggish at making innovative ideas a reality. Public officials are also under mounting pressure to become more accountable to their constituents by better engaging their stakeholders during all stages of government decisions.

Until recently, stakeholder consultations involved public forums, private meetings, and mail and email correspondence. Today, government stakeholders are demanding change. They want to use blogs, wikis, and other online tools to help them collaborate with government in less time while using fewer resources.

Leading governments are getting the message loud and clear. They are making a concerted effort to catch-up on Web 2.0 to learn about the risks associated with this new form of web-based communication, but also the opportunities that Web 2.0 creates for their agencies and constituents.

For information on how the various online collaboration tools and approaches can help you to improve the results of your department or agency, please see the content below:

Featured Content

The future of collaborative government and Web 2.0 Public agencies have been slow to adopt the latest Internet-based technologies, but strategies are shifting as increasingly connected citizens and stakeholders are demanding quicker, more efficient services.

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	Event: Web 2.0 and government On June 3, 2008, Deloitte and the National Academy of Public Administration convened a group of government officials and Web 2.0 leaders to develop a vision for helping the next U.S. Administration adopt a more collaborative model of government.
	Innovation – Beyond the ‘Big Bang’ Governments should stop thinking about innovation in terms of one-off changes and learn how to carry great ideas from the incubation stage through to results.
	iGovernment: Empowering citizens through distributed technology Governments have the opportunity to meet the changing demands of their people by borrowing private sector innovation and technology, and adopting a distributive approach.
	The internet generation: Can you afford not 2.0? The first generation to have grown up with the Internet is now entering the workforce with raised expectations. To attract and retain both talent and customers, companies must adapt to meet these expectations or risk widespread disaffection among the world’s most networked generation.

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