Welcome to Disruptions online
Welcome to Disruptions: Unleashing the digital customer, the global conference highlighting disruptive technologies, markets and business models in the Technology, Media & Telecommunications (TMT) industry today. This year’s event took place November 7-9, 2007 in Athens, Greece, but you can attend anytime by making selections from the virtual conference center above or using the navigation at left.

Get an introduction to the conference by viewing the highlights.

Why is Disruptions important?
The ability for end users to switch between providers, services, applications and products offers fantastic opportunities for companies that can effectively respond to customers' needs—but it can also ruin those that get it wrong. In this environment, what can companies do to ensure success and what lessons can be learned from other industries that face the same issues?

During Disruptions, we address this theme by analyzing a series of topics, including:

• The increasing power of consumer choice and how it affects your business
• Why brand is important in a digital market
• How to bridge the gap between company and customer perceptions of the customer experience
• Where to look for new revenue streams and how to protect existing revenue sources
• Which global trends are key to your organization
• The challenges and opportunities of expanding into emerging markets
• The risks and rewards of public and private ownership
• How to best organize resources on a global scale

Learn more about what the experts had to say about these and other issues by listening to the online recordings available in keynote addresses and panel discussions areas of this section.