In this Harvard Business Review (HBR) webcast, “Customize Your Career,” Steve Singer, managing producer of Harvard Business Online, conducts an in-depth interview with Cathy Benko on Mass Career Customization (MCC)™. Highlights include:

• Why MCC?
  • Six key workforce trends, converging faster than ever before, have created a structural misalignment between the workplace and the workforce.
• What is MCC?
  • MCC is a structured, scalable framework that enables a corporate lattice™ model for career progression which responds to today’s realities on how work gets done and careers are built.
• What is a corporate lattice?
  • A fluid, adaptive model of career progression that enables individuals to customize their careers while keeping in mind the needs of the business and their evolving life circumstances.
• What are the benefits of MCC?
  • MCC brings similar benefits to organizations as mass product customization: reduced acquisition and retention costs, increased employee satisfaction and productivity and greater loyalty.
• Who is adopting MCC?
  • Informally, MCC is already happening as employees, either in collaboration with their employers or not, are finding ways to create career-life fit. In addition, several organizations already have an MCC-like structure in place.

Guest
Cathleen Benko, vice chairman and chief talent officer, Deloitte & Touche USA LLP, and coauthor of the book Mass Career Customization: Aligning the Workplace with Today’s Nontraditional Workforce 

Related Content
Book: Mass Career Customization: Aligning the Workplace with Today’s Nontraditional Workforce 
Services: Human Capital 
Issue: Talent