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Deloitte's Journey

Deloitte is well along the path of becoming a corporate lattice organization, implementing mass career customization™ for approximately 20 percent of employees across its U.S. businesses this fiscal year with the remainder of the U.S. workforce following next fiscal year.

Prior to the implementation of MCC, Deloitte & Touche USA LLP piloted MCC for two years. The pilot objectives included:

  • Ensuring continued client value and satisfaction
  • Quantifying the impact of MCC on various talent models
  • Supporting a cultural shift in acceptability of career customization
  • Improving practitioner satisfaction and commitment
  • Increasing retention of high talent
  • Creating a sustainable, scalable model

Deloitte’s findings provide evidence of a strong, affirmative trend: Client response is positive; morale, productivity and retention are improved; and employees expressed increasing satisfaction with career-life fit. Also, it is significant to note that MCC did not open the floodgates for decelerated careers—some workers even wanted accelerated careers.

In addition to rolling out mass career customization to our U.S. businesses, we are also helping our clients adopt mass career customization. For more information please visit our Mass Career Customization services area.

Related links
Building a Lattice Organization
About Mass Career Customization
The Case for Mass Career Customization
From Ladder to Lattice
Mass Career Customization Framework

Contact us for more information
 
Last Updated: January 4, 2008
Source: Deloitte LLP - United States (English)

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