Dear Clients and Colleagues,
As you may know, Deloitte ERS-ITRC has recently embarked on offering Learning to clients.

As learning is not necessarily your organisation’s core business, you may not have the required resources and focus to adequately address your staffs’ learning needs. Therefore, it is extremely difficult for you to create a meaningful “Learning Culture” that both recruits and retains key talent.
The learning offered by Deloitte ERS-ITRC may consist of holistic learning programmes or stand-alone courses.

As one of our valued clients, you are invited to attend any of the stand-alone courses below.

These training courses are primarily aimed at non-Deloitte professionals; however, Deloitte staff who wish to attend the training are also welcome to register.

The following stand-alone learning courses are currently being offered.  

Please find below our current cost structure:

The prices above do not include the exams. Please note that writing the exam is optional.

Exam Costs
Cobit Foundations Exam Fee: R 900-00 per person
ITIL V3 Exam Fee: R 1 250-00 per person
Implementing IT Governance using COBIT and ValIT: No Exam   

At this stage the courses will all be in Johannesburg. However, if we have 15 confirmed delegates from Cape Town or Durban, it will be viable to host the courses there. As the courses are generic, it is feasible to have delegates from different companies or from the same company.

Brief description of the courses above:
COBIT® is a registered trademark of the Information Systems Audit and Control Association and the IT Governance Institute.

COBIT Foundation Course 
This two day training session developed by ISACA and ITPreneurs is one of the few official approved COBIT training courses in Southern Africa, and is delivered by ISACA accredited trainers. The course also provides 16 hours ISACA CPE credits.
This course is for the IT or business professional who has limited knowledge of COBIT. It addresses the benefits of and how to realize effective IT governance using the COBIT framework.  The course explains the COBIT framework using practical examples and case studies.  It examines all the components of COBIT including control objectives, management guidelines and maturity models.  The course helps professionals understand how to use COBIT in a logical way and validates this knowledge in an interactive learning environment.  The course concludes with a module to prepare participants to take an optional online COBIT Foundation exam, which can lead to the achievement of a COBIT Foundation certificate.

Click here to view and download the Cobit Foundation Agenda 

Implementing IT Governance using COBIT & ValIT Course
This course is for the experienced COBIT user and is based on the COBIT Implementation Guide and its road map for IT governance implementation activities.  It offers lectures, case studies and group exercises to explore the concepts of IT governance and highlight best practices and critical success factors for the project.  The course includes references to ITGI’s Val IT initiative to optimize the realization of value from IT investments and will explain how the Val IT framework supports the IT governance implementation project.

Click here to view and download the Implementing IT Governance using COBIT and ValIT 

ITIL V3 Course 
This 3 day training session developed by ITpreneurs is one of the the accredited ITIL training courses available in Southern Africa, and is delivered by accredited trainers.
IT Infrastructure Library (ITIL®) is a collection of Best Practices for the management and delivery of IT services and IT infrastructure. Because of decades of constant revision, these Best Practices have become a de-facto standard for the IT departments of all types of organizations. These Best Practices cover key Service Management processes, such as Incident Management, Problem Management, Release Management, Change Management, Service Level Management, Financial Management, Service Continuity Management, and Availability and Capacity Management.
ITIL also recommends the concept of a Service Desk that is designed to improve the function of the conventional Help Desk. This ITIL course takes an intensive, IT Process Competence training solutions approach. The course provides the learner with the essentials of the best practices of ITIL processes adopted worldwide.

Click here to view and download the ITIL Course Agenda 
If you would be interested in attending this training, or would like more information about our other learning suites, please contact: