Why Settle For Less? Deloitte Consulting 2008 Outsourcing Report is a global survey report that addresses the latest developments in outsourcing. The survey found that a large percentage of the companies that implemented outsourcing reached their financial objectives and averaged a strategically-important ROI of over 25%.

Outsourcing in strategic context
However, a much larger than expected level of company-outsourcer conflict was reported, and many of the companies expressed disappointment with the outsourcers’ overall ability to provide continuous process and technology improvements. Companies that view outsourcing in a broader strategic context, and implement it systematically with proper financial analyses, governance, and methodologies, can gain greater business value. This, potentially, could provide a competitive edge over those companies that take a more traditional procurement-oriented view.

Read the report
Businesses are constantly following the latest developments in outsourcing. They are monitoring the financial benefits that can be attained, the opportunities to obtain other, nonfinancial benefits and the risks associated with implementation. Deloitte Consulting 2008 Outsourcing Report shows that outsourcing in a broader context can provide substantial benefits. Read the report here.

The survey
The report documents the respondents’ outsourcing experiences and lists five dimensions through which companies can achieve greater value from their outsourcing efforts. The survey team polled over 300 business and IT executives representing outsourcing buyers, outsourcing vendors, and legal firms. The purpose of the survey was to document the respondents’ experiences and uncover insights that could be applicable across all industries when undertaking an outsourcing program.