Deloitte asked more than 3,000 Americans what they thought about their health care - their likes and dislikes, what they want and aren’t getting, their own prescriptions for system-wide improvement

A glimpse of the consumer health care market, by the numbers

• 93 percent of consumers say they’re not adequately prepared for future health care costs
• 79 percent say candidates’ positions on health care are likely to influence their presidential vote
• 46 percent place health care among their top three voting concerns
• 26 percent would pay more for online access to medical records and results
• 84 percent prefer generic drugs to name brands
• 39 percent say they'd go abroad for treatment if quality was comparable and the cost was cut in half
• 66 percent either strongly support (36 percent) or might support (30 percent) state-mandated health insurance
• 63 percent either strongly support a tax increase to provide coverage for the uninsured (29 percent), or are inclined to support one (34 percent)
• 52 percent understand their health insurance plans
• Only 8 percent understand their health insurance completely
• 18 might turn down a job to retain current health care coverage
• 34 percent would use a retail/walk-in clinic; 16 percent have already have
• 78 percent want to customize their insurance to include the features they value, with the cost changed accordingly

Related Content:
Survey: 2008 Survey of Health Care Consumers
Fact Sheet Library: Health Care Consumerism
Overview: Center for Health Solutions