Deloitte LLP   Deloitte LLP
 
Generation Y: 2008 Survey of Health Care Consumers
Defining health needs for those Americans born between the years of 1982 and 1989
Gen Y and Health Care

As consumers of health care, they bring unique characteristics to the overall study of generational attitudes and behaviors in the area of selecting and working with health plans, doctors, hospitals and a range of other health care providers.

The following is a sample of how "Gen Y" stacks up against the rest of the consumer profile, as determined by age group (Generation X, Baby Boomers and Seniors):

  • 70 percent of Gen Y have a relationship with a primary care physician (compared to 82 percent of the survey population overall)
  • 10 percent have been hospitalized over the past 24 months (compared to 15 percent overall)
  • 14 percent have used an alternative approach to medical treatment (20 percent overall)
  • 10 percent substituted alternative for traditional therapies (9 percent)
  • 9 percent used mail order or online (21 percent overall)
  • 22 percent used walk-in clinics (16 percent overall)
  • 25 percent switched doctors in the past 24 months (18 percent overall)
  • 21 percent maintain a personal health record (25 percent overall)
  • 20 percent reviewed a health plan website for information (26 percent overall)
  • 51 percent would travel abroad for a medical procedure if it saved money (39 percent overall)
  • 60 percent made changes to health coverage in the past 24 months (38 percent overall)
  • 47 percent sought information on their coverage (54 percent overall)
  • 63 percent said drug coverage influences their plan decisions (76 percent overall)

Related Content:
Survey: 2008 Survey of Health Care Consumers
Fact Sheet Library: Health Care Consumerism
Overview: Center for Health Solutions 

Contact us for more information
 
Last Updated: February 21, 2008
Source: Deloitte LLP - United States (English)

Print this page    Email to a colleague
     

Copyright © 2008 Deloitte Development LLC. All rights reserved. About Deloitte US.

Deloitte RSS FeedsDeloitte RSS Feeds | What’s RSS?Bookmark