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Shared Services
Helping organisations transform and optimise their approach to service delivery
Deloitte is well known in the marketplace as a thought leader and innovator in Shared Services and has worked on some of Australia and New Zealand’s largest and complex shared services projects with both public and private sector clients.
With over 3,000 experienced Services professionals across the globe, Deloitte's Shared Services & Outsourcing advisory practice leverages multifunctional capabilities to help organisations transform and optimise their approach to service delivery.
We assist our clients with the entire Shared Services journey from the initial strategy and business case through key design elements including site selection, facility design, operational/process design, controls, tax optimisation, organisation and staffing, workforce transition, technology infrastructure, and enterprise transformation through to full implementation.
Increasingly, Deloitte works with its clients to optimise shared services through innovative techniques such as advanced data analytics, social media and enterprise information management.
Featured insights
Global Shared Services Survey 2011: From 'if' to 'how'
Thirty-odd years ago, shared services was an unproven, radical new idea. Today, it’s a mainstream business strategy that has repeatedly demonstrated its value – if a company gets it “right.”.
