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Retail

Sustaining a competitive advantage is the hallmark of today's retailing environment. As consumers have shifted their buying criteria to demand more value, better service and greater convenience, retailers must adapt the way they offer services to meet these evolving consumer needs.

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More Featured Insights

  • After the Storm: Planning For a Retail Recovery
    This report is intended to help retailers make the most of a coming recovery. It looks at what the shape of this new landscape is likely to be and suggests a number of areas retailers would do well to consider right now if they seek long-term success.
  • Global Powers of Retailing 2010
    Global Powers of Retailing 2010
    This 13th annual study was produced in conjunction with Stores magazine and identifies the 250 largest retailers around the world. The report also provides an outlook for the global economy, an analysis of market capitalization in the industry, and a discussion of major challenges facing today’s retailers
  • Deloitte 2009 Annual Holiday Survey
    2009 Annual Holiday Survey
    Deloitte LLP has commissioned an Annual Holiday Survey that gauges consumers’ expectations about the year-end holidays, the economic climate and related spending and purchase patterns. Learn more about this year's survey.

More Dig Deeper

  • Deloitte’s 2009 Online Retail Business Capability Assessment
  • Re-platforming E-commerce in the Age of the Cross-Channel Consumer
  • Building a Customer-Relevant Organization
  • How Retailers are Adapting in Today’s Complex Environment

More Watch, Listen, Learn

  • Retail Benchmarking: The Key to Performance Improvement Opportunities
    Register for this February 18 Dbriefs Webcast

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