Today’s harsh environment requires consumer businesses to understand and anticipate changing consumer needs and to respond rapidly with relevant products and solutions. To do that, they must address a myriad of questions – exactly how are consumers’ needs changing? How keep customers loyal and win new ones? How adapt sourcing strategies for affordability, sustainability, and security of supply? All of this, while under enormous pressure to improve operational efficiency and drastically reduce costs.
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| China's consumer market: What's next? Deloitte Research analysts foresee a consumer spending boom in China over the next several years and offer predictions about the evolution of the Chinese consumer market as well as likely strategic implications for global consumer oriented companies. |
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Sustainability for tomorrow's consumer Consumer industries need to go beyond incremental improvements in sustainability to achieve balance with natural systems, according to this report from Deloitte and the World Economic Forum. |