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FSI PREDICTIONS 2024
Introduction
Now in its second year, Deloitte’s FSI Predictions examines emerging trends across banking and capital markets, insurance, investment management, and real estate. The topics we’ve chosen have great potential to drive transformation across the industry—and the economy and society—over the next few years. What’s on the horizon for financial services?
[CTA if there’s a standalone introduction] Read the full introductionInnovation and growth
In an ever more dynamic world, how can financial services leaders help drive innovation and foster a culture of experimentation and agility? What role can technologies like artificial intelligence play in enabling business model transformation? A look at some of the forces that could fuel tomorrow’s opportunities.
Risk and resiliency
Over the next few years, talent gaps, emerging technologies, climate change, market volatility, and new regulations could amplify the focus on risk and compliance in many FSI firms. Building resiliency will likely become central to business strategy. How can organizations fortify operations and use technology to help safeguard customers and capital?
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Acknowledgments
Thank you to the following Deloitte professionals for their leadership and insight in developing the research and analysis: Brendan Maggiore, Bryan Hart, Dan Simmonds, Dishank Jain, Doug Dannemiller, Jamie Baker, Joshua Henderson, Kate Schmidt, Kelly Cusick, Michelle Canaan, Mohak Bhuta, ...
Thank you to the following Deloitte professionals for their leadership and insight in developing the research and analysis: Brendan Maggiore, Bryan Hart, Dan Simmonds, Dishank Jain, Doug Dannemiller, Jamie Baker, Joshua Henderson, Kate Schmidt, Kelly Cusick, Michelle Canaan, Mohak Bhuta, Namrata Sharma, Niall Williams, Ravneet Randhawa, Renea Burns, Rhys Butler, Richa Wadhwani, Roland Waz, Sandee Suhrada, Satish Lalchand, Tim Coy, Val Srinivas, and Zach Aron.
A special thanks to Jim Eckenrode for his leadership of the program, and Patricia Danielecki and Samia Hazuria for helping with project management. Further, this report could not have been written and published without the collaborative effort of the Deloitte Insights team: Blythe Hurley, Denise Weiss, Elisabeth Sullivan, Hannah Bachman, Karen Edelman, Melissa O’Brien, Natalie Pfaff, and Stacy Wagner-Kinnear. Also, thank you to Paul Kaiser, Lisa Lauterbach, and Alice Hartnett for their excellent marketing and publication support.
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Stanley Porter
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United States
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